Welcome to the GuideNest Help Center — your go-to resource for questions, support, and step-by-step guidance.

Whether you're buying your first guide, submitting your own product, or promoting as an affiliate, we’ve got you covered.

📘 Getting Started

How do I purchase a guide?
Visit our Shop page, select a product, and complete checkout. You’ll receive a download link instantly via email.

What format are the guides delivered in?
Most guides are downloadable PDFs. Some include Notion templates or Google Sheets links.

Can I view my guide on mobile?
Yes — all guides are mobile-friendly and downloadable on any device.

👨‍🏫 For Buyers

Where’s my download link?
Check your email (and spam folder) right after purchase. If you still don’t see it, email [email protected].

Can I get a refund?
All sales are final due to the nature of instant-access digital products. See our Refund Policy for details.

What if I accidentally bought twice?
We’ll refund accidental double purchases — email us with your receipt.

✍️ For Creators

How do I apply to become a creator?
Go to our Become a Creator page and fill out the form — we review within 48 hours.

How much do I earn as a creator?
You’ll earn 40% of every sale made from your guide. Payouts are processed monthly via Stripe or PayPal.

What types of content can I submit?
PDF guides, Notion templates, prompt packs, toolkits, and digital systems — anything that helps people launch, learn, or automate.

🤝 For Affiliates

How do I sign up as an affiliate?
Visit our Become an Affiliate page and submit your info. You’ll get access to a dashboard and your unique link.

How much can I earn as an affiliate?
Earn 25–40% commission per sale. Bonuses apply based on monthly volume.

When do I get paid?
Affiliate payouts go out monthly on the 10th via PayPal or Stripe (minimum $25 balance).

💬 Still Need Help?

Email us at [email protected] and we’ll get back to you within 1–2 business days.

You can also reach us through our Contact page or join our upcoming [Discord Community] for faster help from the team and other creators.